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General FAQs

When is the conference?

The 2026 AAC Annual Conference is on Friday, 29 May 2026

Where is the conference?

What is included in the registration fees?

MAIN CONFERENCE - In person OR online

1. In person - includes access to main conference sessions, exhibitor display, social networking function, meals and refreshments for the day  

2. Online - includes online access to main conference sessions and recording

WORKSHOPS - can only attend ONE workshop

1. Class 1 & 10 - in person OR online

2. Class 2-9 - in person OR online

3. Strata & subdivision - in person OR online

** Main Conference and Workshops require separate registrations **

How do I register for the event?

To register, simply click the Registration button on the top right of your screen. For mobile, the Registration button is located on the top . Please check the terms and conditions of attendance before registering.

Can I change my registration from in-person to online?

Yes, subject to availability. Please contact the AAC Office on 1300 735 935 or conference@aacertifiers.com.au

Can I change my registration from online to in-person?

Yes, you can. The difference between online and in-person fee will be charged to you. Please contact the AAC Office on 1300 735 935 or conference@aacertifiers.com.au

I can no longer attend, how do I cancel and get a refund?

Here are the Conference cancellation details:

  • All cancellations are to be in writing hello@aacertifiers.com.au
  • Full amount will be refunded when registration is cancelled up to seven (7) working days prior to conference
  • If no cancellation notice is received or cancellation is made less than seven (7) working days prior to conference, no refund will be provided without a doctor's certificate
  • Transfer or substitution of registration is accepted however charges may apply (contact AAC office for details)


Can I attend a specific session?

Yes, you can, however we recommend you attend all sessions to get the latest industry updates and receive your full CPD points. Full payment to the event is required.

Is this a hybrid conference?

Yes

Will the conference be recorded or streamed live?

Yes both, the conference will recorded and streamed live.

I may arrive late or leave early, will I still get my full 6 CPD points?

We encourage you to include the Conference date in your diary to ensure a full day attendance. However, we understand an emergency can happen. Please email conference@aacertifiers.com.au to inform us asap.

I have special dietary requirements, who can I contact?

You can select dietary requirements in the registration form. However, If you forgot, send an email to conference@aacertifiers.com.au asap.

When do I get my CPD Certificate?

Your certificate of attendance will be issued within 10 working days post event. Certificates will not be issued unless registration fee is paid.

Do I need to attend the Social Networking function?

No, you don’t but we encourage you to stay to network with your peers.

How do I download the conference app?

The app will be available to download one week before the event. We will send you an email with details. 

I'm attending the conference online in a group environment with my team/colleagues. How can I qualify for online CPD?

Please complete this form and have a senior manager/director from your organisation sign-off. After the event, please email a copy to training@aacertifiers.com.au. 

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